Privacy Policy

Effective: 1 September 2016 (Updated: 28 October 2016)

Carica Herbal Health Products, Inc. (“Carica”) through its exclusive online retail partner, NNDS Enterprises (“NNDS”) provides you with access to the Carica Herbal Health Products Website and Online Store (“Website”) located at carica.com.ph. Carica and NNDS is committed to maintaining your privacy.

Changes to this Privacy Policy: Carica and NNDS may change this Privacy Policy from time to time. When we do, we will post the change(s) on this Website. If we change our Privacy Policy in a material way, we will provide appropriate online notice to you.

If you have any questions or concerns about this Privacy Policy, please contact us at hello@carica.com.ph.

As such, this Privacy Policy describes the types of personal and non-personal information Carica and NNDS collect on this Website, how this information is used and to whom and under what circumstances it may be disclosed. By using this Website, you agree to the collection, use and disclosure of your personally identifiable information as described in this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use this Website.

What information do we collect?

Personal Information: Personal information is information that specifically identifies an individual, such as a customer’s name, address, telephone number, e–mail address, credit card or other account number, and information about that individual’s activities when directly linked to that person, such as information about his or her purchases. Personal information also includes demographic information, such as date of birth, gender, geographic area and preferences when such information is linked to other personal information that identifies you. Carica and NNDS only collect personal information from you when you: (i) register on this Website and create an account; (ii) complete a survey; (iii) sign up for our e-mail list or newsletter; (iv) share content from this Website with your friends; (v) contact Carica and NNDS by e-mail or by using the contact us page for any reason; or (vi) order products.

This Website is a general audience site not directed to persons less than 18 years of age, as such Carica and NNDS do not knowingly collect personal information from persons under 18 years of age.

Non-personal Information: As part of the standard operation of this Website, Carica and NNDS may collect certain non-personal information from you, including, but not limited to your Internet IP address, browser type, domain name, operating system, and referring website addresses. In addition, Carica and NNDS may collect information about your browsing behavior, such as the date and time you visit this Website, the areas or pages of this Website that you visit, the amount of time you spend viewing this Website, the number of times you return to this Website. This data helps Carica and NNDS understand trends and customer needs so that we can better consider new products and services and tailor existing products and services to customer desires.

How do we collect your information?

Clickstream Data: Clickstream data is a record of your activity on the Internet. This data is recorded whenever you click anywhere in a webpage or application and is used for the purposes of collecting, analyzing and reporting data about how you use this Website. This method of data collection is used to capture non-personal information.

Cookies: A cookie is a small text file that may be stored on the hard drive of your computer when you access this Website. A “session cookie” expires immediately when you end your session, i.e., close your browser. A “persistent cookie” stores information on the hard drive so when you end your session and return to the same website at a later date, the cookie information is still available. When you visit this Website, Carica and NNDS may use both a session cookie and a persistent cookie. These cookies may contain information, e.g. a unique user ID, that is used to track your usage of this Website; and in some cases, your e-mail address. Your e-mail address is only saved in this cookie if you register and account on this Website.

If you register for an account on this Website, this cookie allows Carica and NNDS to recognize you when you return to this Website and provides you with access to your account information. If you save your information with or order from this Website, Carica and NNDS may also use cookies to monitor and maintain information about your use of this Website.

If you have not saved your information with or ordered from this Website, Carica and NNDS may monitor and maintain information about your use of this Website in a manner that does not identify you. Carica and NNDS may use cookies to collect the non-personal information described above in order to: (i) provide you with customized content and advertising; (ii) monitor Website usage; and (iii) conduct research to improve Website content and services. You are free to decline cookies, but by doing so, you may not be able to use certain features on this Website or take full advantage of all Website content and services. Check the “Help” menu of your browser to learn how to change your cookie preferences.

How do we use collected information?

Carica and NNDS may share your personal information with members of the Carica and NNDS group of businesses to provide you with products or services that you have requested, to provide you with marketing communications regarding products, services, surveys, and promotions and for any other purpose described in this Privacy Policy. Carica and NNDS may also share your personal information with service providers and other third parties that need access to your personal information to provide Carica and NNDS with operational or other support services, such as payment processors, shipping agents, product fulfillment vendors and fraud prevention service providers, or for marketing research analytics. These third parties must agree to appropriate restrictions on the disclosure and use of your information. Unless otherwise disclosed to you, these third parties are prohibited from using your personal information for their own marketing purposes. Carica and NNDS do not rent or sell your personal information to marketers outside the Carica and NNDS group of businesses, unless indicated in this Privacy Policy or you otherwise authorize us to do so. Carica and NNDS may also use your personal and non-personal information collected for the following purposes: (i) to fulfill your requests for products and services; (ii) to provide you with targeted offers and advertising; (iii) to contact you with information and promotional materials and offers from Carica Herbal Health Products, Inc. and / or NNDS Enterprises, as well as from our subsidiaries, affiliates, marketing partners, advertisers and other third parties; (iv) to contact you if there is a problem with your order; (v) to ask you to review your in-store experience; (vi) to review Website usage and operations; (vii) to conduct marketing research and / or analysis in order to optimize our search engine marketing strategies; and (viii) to guard against fraud, Carica and NNDS may on occasion, verify and / or supplement your personal information with information from third party sources.

In addition, Carica and NNDS reserve the right to further use or disclose any information without notice or consent to the following entities for the following purposes: (i) to Carica and NNDS employees, independent contractors, subsidiaries, affiliates, consultant, business associates, service providers and suppliers, if the disclosure will enable any of these entities to perform a business, professional or technical support function for us; (ii) to Carica and NNDS employees, independent contractors, service providers and suppliers, to fulfill a product or service request; (iii) as necessary if Carica and NNDS believe that there has been a violation of the Website Terms of Service or of our rights or the rights of any third party; (iv) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law; (v) to conduct investigations of consumer complaints or fraud; and (vi) as provided for under the “Unforeseen Circumstances” section below.

How secure is our website?

Carica Herbal Health Products, Inc. and NNDS Enterprises takes your security seriously. Carica and NNDS have taken certain physical, electronic, contractual, and managerial steps to safeguard and secure the information that we collect from Website visitors. Carica and NNDS have limited access to private and confidential data to those employees with a specific need to retrieve this information. To maintain this highest level of security, we do not store private information on the Website. We do not direct the Website to, nor do we knowingly collect, any personal information from persons under the age of eighteen.

All of your information is encrypted before it is transmitted across the Internet. Additionally, the information you provide when you place an order is encrypted using a secure server for maximum security. This encryption makes it extremely difficult for anyone to reach your information as it moves through our ordering system.

Most of the pages on this Website provide information about Carica Herbal Health Products, Inc. and its products and do not contain secure information or ask for your personal information. Carica and NNDS make this information available freely and there’s no reason for these pages to be secure. The pages that we make secure are the “Checkout area” and pages on which you actually make a purchase, manage your account, or check your order status.

When you create an account on this Website , we will store some of your personal information. This will include your name, login information (except passwords), shipping address, billing address, order information, wish list information, and payment settings.

To check the security of your computer, look for a padlock icon to either the left or right of the URL. If you see a closed padlock, then the encryption technology is active and the server is secure. You may also check the URL line of your browser. When you access a secure server, the initial characters of the site address will be “https”.

You also have an obligation to safeguard your own personal information. If you set up an account on this Website , it is your responsibility to keep your password and profile information confidential. Carica and NNDS recommend using a complex password with unique number, letters, and special characters. If you are sharing a computer, you should always log out before leaving a site to protect access to your information from subsequent users. If your password has been compromised for any reason, you should change your password immediately.

Third-Party Websites:

This Website may contain links to third-party websites, which may have privacy policies that differ from that of this Website. Carica and NNDS are not responsible for the activities and practices that take place on these sites. Accordingly, Carica and NNDS recommend that you review the privacy policy posted on any site that you may access through this Website.

Unforeseen Circumstances:

As Carica and NNDS continue to develop our business, we or our affiliates may sell or buy other businesses or entities. In such transactions, personal information may be one of the transferred business assets. In the event that Carica Herbal Health Products, Inc., NNDS Enterprises, or substantially all of its assets are acquired, your personal information may be one of the transferred assets.

Third Party Advertising Partners: Carica and NNDS use third-party service providers to serve advertisements (banners or links) on our behalf across the Internet.

These advertising service providers may collect non-identifiable information about your visits to this Website, and your interactions with our products and services. Such non-identifiable information does not include your name, address, e-mail address, or other personal information. The information is collected through the use of cookies.

In addition to the information about your visits to this Website, our service providers may also use the information about your visits to other websites to target advertisements for products and services available from Carica.

Currently, Carica and NNDS use cookies from the following advertising delivery partner(s): Google. In the future Carica and NNDS may partner with other companies to provide interest-based advertising, both on and off this Website. If this occurs, Carica and NNDS provides you with an opportunity to opt out when these advertisements are served. You may manage your third-party advertising preferences by clicking on the links below:

I would like to opt OUT of Google Analytics Display Advertising.

If you would like more information about this practice and to know your choices for not having this information used by third-party service providers, please visit http://www.networkadvertising.org/managing/opt_out.asp

Facebook Custom Audience Ads: Carica may display interest-based ads to you when you are using Facebook through a tool offered by Facebook called the Custom Audience Tool. This tool allows Carica to personalize our ads based on your shopping experience with us. Carica and NNDS do not share any of your personal information, including your shopping history, with Facebook. The tool lets Carica convert your e-mail address to a unique number that Facebook uses to match to unique numbers Facebook generates from e-mail addresses of its users.

I would like to opt OUT of Facebook Custom Audience ads.

Google Custom Match Ads: Carica and NNDS may display interest-based ads to you when you are using Google through a tool offered by Google called the Custom Match Program. This tool allows Carica and NNDS to personalize our ads based on your shopping experience with us. Carica and NNDS do not share any of your personal information with Google. The tool lets Carica and NNDS convert your e-mail address to a unique number that Google uses to match to unique numbers Google generates from e-mail addresses of its users.

I would like to opt OUT of Google Custom Match ads.

E-mail Marketing: If you are opted in to receive marketing e-mails from Carica and NNDS, and wish to unsubscribe, you can do so by clicking on the Unsubscribe hyperlink at the bottom of the marketing e-mail you receive. Carica and NNDS will note in our database that you have elected to opt out of future e-mails from our Company. Your record will still remain in the database but you will not receive any future mailings unless Carica and NNDS manually opt you back in.

You may also choose to opt out of e-mails by sending an e-mail to us at hello@carica.com.ph. If you choose to opt out with this method, please be sure to include the e-mail address that you would like us to unsubscribe.